Support email

useborrowly@gmail.com

Typical response time: within 1–2 business days.

How Borrowly works

Snap a photo, optionally let AI suggest the details, pick a borrower from Contacts, and open a prefilled message in Apple Messages. The other person doesn’t need Borrowly for you to keep the record. Track item and money loans in the Loans tab — with search, reminders, Mark Returned, edit, and delete when you need them.

FAQ

Is Borrowly a lending service?

No. Borrowly does not lend money, provide financing, or transfer funds. It’s a personal tracking app that helps you keep track of items and money you lend to people you know.

Does the borrower need Borrowly?

No. You can keep your own record without the other person installing Borrowly or creating an account. If you want to tell them, Borrowly opens a draft in Apple Messages for you to review and send. It never sends the message for you.

Why not just use Notes or Reminders?

Notes and Reminders can hold a manual note. Borrowly is built for lending, so who has it, the item or photo, any amount or balance, partial payments, returned or paid status, reminders, and history stay together in one record.

Does Borrowly send SMS automatically?

No. Borrowly opens Apple Messages with a draft. You choose when to tap Send.

Can I turn off AI recognition?

Yes. Open Settings in the app and disable AI recognition anytime.

Where is my data stored?

On your device and in the cloud project configured for your Borrowly build. We don’t sell personal data. See the Privacy Policy for details.

How do I mark an item returned?

Open the loan in Loans, then tap Mark Returned. You can also edit or delete the loan from that screen.

Can Borrowly track money loans?

Yes. Create a money loan from New Loan, track remaining balances, and log partial repayments as money comes back.

Does AI work without my Mac?

Yes. Production AI recognition runs on Borrowly’s backend over Wi‑Fi or cellular. You can turn AI off in Settings anytime.

Camera or Contacts permission is off

Go to iOS Settings → Borrowly and enable Camera or Contacts, then return to the app.

Report a bug

Email useborrowly@gmail.com with “Bug Report” in the subject. Include your iPhone model, iOS version, and what you were doing when it happened.